10DLC text program
How we text, and how you stop.
Public terms for Productive Labs informational and optional marketing texts, written so a carrier, TCR, or messaging-API review can see opt-in, STOP, HELP, and sample copy without a login.Effective September 22, 2026 · https://productivelabs.ai/sms
The program
Productive Labs Messages is the Productive Labs 10-digit long-code (10DLC) text program. It sends transactional updates about a request you made on this website and, only if you separately opt in, occasional operating-system notes.
Message frequency varies. After opt-in, typical volume is 1–4 messages per month, plus transactional replies you request. Message and data rates may apply. Consent is not a condition of requesting a fit call, submitting an Operating Underwrite, or using this website.
How you opt in
The only way Productive Labs collects SMS consent is an unchecked box on productivelabs.ai/contact. Submitting a phone number without checking that box is not SMS consent. We do not buy lists, scrape numbers, or accept shared or transferred opt-in.
The call-to-action shown next to the checkbox is:
Optional: send me recurring informational and marketing text messages from Productive Labs at the number I provide. Message frequency varies. After opt-in, typical volume is 1–4 messages per month, plus transactional replies you request. Message and data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of requesting a fit call, submitting an Operating Underwrite, or using this website. See SMS terms and privacy.
After a valid opt-in, you may receive this confirmation: “You're opted in to Productive Labs messages about your request and occasional operating-system notes. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.”
What the messages say
Representative messages used for campaign registration and live traffic:
Productive Labs: We received your fit-call request. We review the operating break before anyone follows up. Reply STOP to opt out, HELP for help. Msg & data rates may apply.
Productive Labs: Your Operating Underwrite is in founder review. We'll reply to the email you provided. Reply STOP to opt out, HELP for help.
Productive Labs note: A short field note on keeping work moving is here: https://productivelabs.ai/blog Msg frequency varies. Reply STOP to opt out, HELP for help.
STOP, HELP, and START
| Keyword | What happens |
|---|---|
| STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT | Ends SMS. We send one confirmation and then no further texts. |
| HELP, INFO | Returns the help message and support email. |
| START, YES, UNSTOP | Re-enrolls a previously opted-out number only if that number had consented before. |
Standard replies:
HELP: Productive Labs: For help, email hello@productivelabs.ai. Msg & data rates may apply. Reply STOP to opt out.
STOP: You are unsubscribed from Productive Labs messages. No more texts will be sent. Reply START to resubscribe.
You can also email hello@productivelabs.ai with the subject “SMS help” or “Stop texts.” Opt-out requests are honored promptly and are not a condition of any other service.
What we will not text
This program does not send SHAFT content, loan offers, lead-generation blasts, or messages on behalf of other brands. Embedded links, when used, point only to productivelabs.ai. The program is intended for adults in the United States. It is not directed to children under 13.
Mobile numbers and SMS consent are used only to send this program and to keep an auditable opt-in/opt-out record. Productive Labs does not sell that data. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
TCPA authorization
By checking the SMS box and submitting a U.S. mobile number, you provide prior express written consent for Productive Labs to send recurring informational and marketing text messages to that number using an automatic telephone dialing system, prerecorded or artificial voice, or similar technology, to the extent those technologies are used. Consent is not a condition of purchase or of using this website.
You represent that you are 18 or older, that the number is yours or that you are authorized to consent for it, and that you will notify us if the number is reassigned. You will indemnify Productive Labs against claims arising from an unauthorized number you submitted.
Delivery, carriers, and liability
Wireless carriers and The Campaign Registry are not liable for delayed or undelivered messages. Productive Labs does not warrant delivery, latency, or that a particular carrier will accept the campaign. The Site disclaimer and limitation of liability in the Terms of use apply to this program.
We may suspend or end the program, change vendors, or change supported keywords as carriers require. If the program ends, we will stop sending marketing texts to opted-in numbers.
Support and related notices
Questions about this program: hello@productivelabs.ai. Carrier, handset, and network conditions can affect delivery; Productive Labs cannot guarantee that every carrier will deliver every message.